Shipping Policy

Welcome to Sajona Fashion! We aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please read our shipping policy below for all the details.

Processing Time: Orders are processed within 2-3 business days. Custom orders may take longer to process, depending on the complexity of the customization.

Shipping Duration & Delivery: We offer standard shipping rates based on your location. Shipping times typically range from 5-7 business days.

International Shipping: We ship worldwide. International shipping rates and delivery times will be calculated at checkout based on your location. Please allow 10-15 business days for delivery, depending on customs processing times.

Shipping Methods: We use reliable shipping carriers to ensure your package arrives safely and on time. Tracking information will be provided once your order has shipped.

Order Tracking: Once your order is shipped, you will receive an email with tracking information. You can use this information to track your package online.

Shipping Delays: While we strive to meet our delivery estimates, please note that unforeseen circumstances such as weather conditions, holidays, and customs delays may affect shipping times. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages: We take great care in packaging your orders securely. However, if your package is lost or damaged during transit, please contact us immediately at sajonafashion4u@gmail.com. We will work with the shipping carrier to resolve the issue.

Address Changes: Please ensure your shipping address is correct at checkout. If you need to change your shipping address, contact us immediately at sajonafashion4u@gmail.com. Address changes can only be made before the order is shipped.

Delivery Issues: If your package is returned to us due to an incorrect address or delivery failure, we will contact you to arrange reshipment. Additional shipping fees may apply.

Contact Us: If you have any questions or concerns about your order, please contact us at sajonafashion4u@gmail.com.

Thank you for choosing Sajona Fashion. We appreciate your business and are committed to providing you with high-quality, fashion and handcrafted jewellery and exceptional service.