FAQs

  1. What types of jewelry do you offer? We offer a variety of fashion and handcrafted jewelry, including fabric and bead necklaces, earrings, and sets, often featuring unique pendants and tassels. Each piece is designed to add a touch of elegance to any attire.
  2. Can I customize my jewelry? Yes! We provide customization options for many of our pieces. If you have specific color preferences or design ideas, please contact us, and we'll be happy to create something unique for you.
  3. How do I care for my jewelry? To maintain the beauty of your handmade jewelry, avoid contact with water, perfumes, and harsh chemicals. Gently wipe with a soft cloth to clean. Store your pieces in dry airtight pouch bag to keep them looking their best.
  4. How do I place an order? To place an order, simply browse our collections, select the items you love, and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.
  5. What payment methods do you accept? We accept major credit cards, debit cards, and PayPal for secure and convenient transactions.
  6. How long will it take to receive my order? Orders are typically processed within 5-7 business days. Shipping times may vary depending on your location but usually range from 7-10 business days. You'll receive a tracking number once your order has shipped.
  7. Do you offer international shipping? Yes, we ship worldwide! International Shipping costs and delivery times will be calculated at checkout based on your location.
  8. What is your return policy? We accept returns within 14 days of delivery for a full refund, provided the item is in its original condition. Customized items are non-returnable. Please refer to our return policy page for more details.
  9. Do you offer gift wrapping? Yes, we offer complimentary gift wrapping for all orders. Simply select the gift wrapping option at checkout.
  10. How can I contact you for further questions? Feel free to reach out to us via our contact form on www.sajonafashion.com or email us at sajonafashion4u@gmail.com. We're here to help!