Privacy Policy

Welcome to Sajona Fashion! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.sajonafashion.com (the "Site") and make purchases from Sajona Fashion ("we," "us," or "our"). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect:

• Personal Information: When you create an account, place an order, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
• Non-Personal Information: We collect non-personal information such as your browser type, IP address, and pages visited on the Site through cookies and other tracking technologies.

2. How We Use Your Information:

• To Process Orders: We use your personal information to process and fulfil your orders, including sending order confirmations, shipping notifications, and handling returns or exchanges.
• To Improve Our Services: We use non-personal information to analyse how our Site is used, improve its functionality, and enhance your shopping experience.
• To Communicate with You: We may use your contact information to send you updates, newsletters, promotional offers, and respond to your inquiries.
• To Protect Our Site and Users: We use your information to detect and prevent fraud, unauthorized activities, and other harmful activities.

3. Sharing Your Information:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, processing payments, and delivering orders. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
• Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, and safety of Sajona Fashion, our customers, or others.

4. Cookies and Tracking Technologies:

• Cookies: We use cookies to enhance your browsing experience, store your preferences, and track your usage of our Site. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.
• Third-Party Analytics: We use third-party analytics tools to analyse Site traffic and usage patterns. These tools collect non-personal information about your interactions with the Site.

5. Data Security:

• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights:

•  Access and Update: You have the right to access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe link in the emails or contacting us. However, you may still receive transactional emails related to your orders.

7. Children's Privacy:

• Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy:

• We may update this Privacy Policy from time to time. The updated policy will be posted on the Site with the effective date. Your continued use of the Site constitutes your acceptance of the updated Privacy Policy.

9. Contact Us:

• If you have any questions or concerns about this Privacy Policy, please contact us at sajonafashion4u@gmail.com.

Thank you for trusting Sajona Fashion with your personal information. We are committed to providing you with a safe and enjoyable shopping experience.